Technical Account Manager

Technical Account Manager, Nefab Americas

Nefab Group is on a growth journey, and we are dependent on high-performance people to succeed. Our Sales & Marketing organization is vital for us to deliver value-driven, sustainable packaging solutions to our customers. We are now looking for a Technical Account Manager to join our team in Chicago.

As Technical Account Manager, you will be the first point of contact for packaging engineers within a Key Account. You will be responsible for developing strong customer satisfaction by understanding customer needs and working with Nefab’s global network to convert those needs into smarter packaging solutions that reduce total cost and CO₂ impact. Through this role, you will strengthen the customer’s perception of Nefab as a global leader in complete transport packaging solutions.

You will contribute to Nefab by ensuring technical excellence, customer alignment, and value creation across the customer’s supply chain, supporting both commercial success and sustainability goals.

You will be part of the Sales & Marketing organization, working closely with Engineering Centers, Sourcing, Manufacturing, and other internal stakeholders globally. In this role, you will coordinate and manage technical projects, lead customer-facing workshops, and ensure alignment between customer requirements and Nefab’s technical and supply-chain offerings, while working in line with Nefab’s Sales processes and Engineering Directive.

This position is located in Chicago, and you will report to the VP of Sales & Marketing.

Do you want to be part of a global organization and contribute to our growth journey? Apply to the position as Technical Account Manager today!

Your Profile

Education

• Bachelor’s degree in Engineering, or equivalent documented work experience within packaging design

Experience

• More than 5 years of experience as a Packaging Engineer or within Technical Sales
• More than 5 years of experience as an industrial CAD designer
• At least 3 years of experience in corrugated packaging design

Skills and competencies

• Strong project management and problem-solving skills
• Advanced computer skills in MS Office (PowerPoint in particular)
• Advanced CAD experience (e.g., IronCAD, SolidWorks, Solid Edge, NX/Unigraphics)
• Experience working with PDM systems
• Strong communication and networking skills
• Sales-oriented mindset with experience working directly with customers
• Ability to match customer demands with Nefab offerings and competitive supply-chain setups
• Experience with sustainability topics such as LCA (life cycle analysis), CO₂ reporting, and environmental materials

Languages

• English – Professional
• Additional languages are considered a plus

Company Values and Ways of Working

Our core values are Simplicity, Empowerment, and Respect. Our ways of working are characterized by Customer First, Cooperation, and Communication. This means that we always put customers first through cooperation and communication. We respect each other and the environment, and we empower people to grow, innovate, and simplify.

Application

Impress us with your CV/resume and motivational letter, written in English.

Nefab is an equal opportunity employer, embracing diversity and inclusion. We are committed to building teams with a variety of backgrounds, perspectives, and skills. We believe everyone has talent and therefore welcome all applications.

Nefab Americas is part of the Nefab Group, which was founded in 1949 and is a world-leading global provider of sustainable packaging solutions and logistics optimization services. Nefab saves environmental and financial resources by optimizing supply chains. We do this by innovating together with our customers to create smarter packaging and logistics solutions while always respecting people and high ethical standards. This contributes to a better tomorrow for our customers, for society, and for the environment.

With more than 75 years of experience combined with competence and presence in 38 countries, we offer global solutions and local service worldwide to companies in industries such as Telecom, Datacom, Semicon, Energy, Healthcare Equipment, Mining & Construction, and LiB & E-Mobility. Nefab Group has around 5,000 employees with a yearly turnover of 10.3 BSEK. The owners are the Nordgren/Pihl family and FAM AB, a privately owned holding company within the Wallenberg Ecosystem.

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